This privacy policy outlines how Zelorivantae collects, uses, and protects your personal information in line with UK data protection regulations. Please review it to understand your rights and our responsibilities regarding your data.

Information we collect

We collect personal and usage information to provide, improve, and secure our building knowledge platform.

• Registration details, such as your name, email address, and phone number entered through forms on our site.
• Technical information from your interaction with our site, including IP address, browser type, and device identifiers.
• Usage data, like the pages you visit, features accessed, and times of interaction with our platform.
• Communication records when you contact us with queries or support requests.

How we use your data

Your information helps us enhance our platform, communicate effectively, and meet legal obligations.

• To deliver relevant content, respond to your enquiries, and support your building projects.
• To analyse usage trends, improve user experience, and strengthen site security.
• To send important updates about platform changes, features, or policy updates where permitted.
• To comply with UK legal requirements, such as data retention and reporting obligations.

Legal basis for processing

We process your data lawfully, according to UK GDPR standards, for specific purposes described here.

We rely on consent, contractual necessity, legal obligations, and legitimate interests as valid legal bases when collecting and processing your personal data for platform operation, improvement, and communication.

Sharing your information

We may share your personal data in clearly defined circumstances.

• With trusted service providers that support our business operations, always under strict confidentiality obligations.
• Where legally required to comply with law enforcement, government requests, or legal processes.
• To manage or transfer business operations in the event of a merger, acquisition, or restructuring, with continued protection of your data.

Data security

We implement robust physical, electronic, and managerial measures to protect your information from loss, misuse, or unauthorised access. While we do our best to maintain security, no method of online transmission is entirely immune to risk. We encourage you to reach out if you have any concerns about your privacy with us.

Your rights

You are entitled to exercise certain rights under UK data law regarding your personal data.

• Request access to the personal information we hold about you at any time.
• Ask for corrections to any incomplete or inaccurate data in our records.
• Request the deletion of your personal data where allowed by law and our business requirements.
• Withdraw consent for certain processing or object to data use, in line with legal allowances.

Our use of cookies

Cookies help us analyse site traffic, remember your preferences, and improve your experience. Review our Cookie Policy for details on managing cookies or adjusting your settings.

See Cookie Policy See Cookie Policy

Contact us

For any privacy questions, please contact our team through the below details.

Changes to this policy

If we update our privacy policy, the latest version will always be posted here. Major changes will be highlighted for your review.